NO.
|
STEP
|
PROCEDURE
|
STANDARD
|
1.
|
Approach guest’s table
|
·
You approach
guest’s table with stand straight smile.
|
|
2.
|
Check with guest
|
·
Say,
“Excuse me, ma’am. How is your dinner?”
|
|
3.
|
Thank guest
|
·
“Thank
you, ma’am. Enjoy your meal.”
|
how to check guest satisfaction
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