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how to check guest satisfaction



NO.
STEP
PROCEDURE
STANDARD
1.    

Approach guest’s table


·         You approach guest’s table with stand straight smile.
2.    

Check with guest


·         Say, “Excuse me, ma’am.  How is your dinner?”
3.    

Thank guest


·         “Thank you, ma’am.  Enjoy your meal.”

how to check guest satisfaction Rating: 4.5 Diposkan Oleh: Anonymous

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