The following Coffee & Tea service
procedures will be followed by all Bar & (Buffet Stewards) when servicing
orders for Coffee & Tea in the passenger bars and public lounges.
Lounge
service - Introduction
The
Bar Steward or (Buffet Stewards with International Café concept) will approach
the passenger with a Good morning / good afternoon/good evening – Welcome to La
Patisserie/ Lobby Bar/ International Cafe, my name is ……….. Could I recommend
you one of our Specialty Coffee’s or Specialty Tea’s prepared by one of our
Onboard Barista’s maybe a…
“Cappuccino
Café
Latte
Café
Mocha
Espresso
Macchiato
Americano
or a selection of our Flavored Tea’s” if tea is requested present the selection.
- Citrus Spice
- Black Citron
- Green Earl Tea
- White Pear
- Organic Green
- English Breakfast
- Ginger Peach
- Golden Flower
- Tropical Green
- Green Earl Lavender.
When the order is taken the server will
repeat the order back to the passenger and take the passenger cruise card details.
A napkin is to be placed on the table in front of the passenger, indicating
that they have been attended to:
Coffee
service is to be conducted in the following manner:
When
the designated Coffee has been presented to the passenger with the handle at 3
o‘clock & Teaspoon parallel
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