Blog ini Membahas tentang pendidikan perhotelan dari semua departemen hotel

Personal Hygine and Grooming




It is the responsibility of each individual in the all departments to ensure that their personal hygiene is of the highest standards.
(Merupakan tanggung jawab bersama bagi setiap karyawan di semua Departyement untuk menjaga kwbersihan dan kesehatan  pribadi masing-masing.)


Clean habits should be practised at all times.  One should always cover a sneeze or cough with a disposable tissue and  wash hands immediately.  A cut or sore should be covered.  Hands and nails should be kept clean.  Never scratch your head, pick your nose or spit in public places.  Always cover your mouth when yawning / opening.
( Membiasakan agar tetap bersih harus dilatih terus. Setiap orang kalau lagi batuk,  sneezing / mebangkes, agar selalu benutup mulut dengan tissue atau sapu tangan, dan segera cuci tangan . Kalau ada luka harus diperban. Tangan dan kuku harus selalu bersih.Jangan menggerakkan kepala sedimikian rupa sehingga mengeluarkan suara. Selalu tutup mulut sewaktu menguap.)

A clean and healthy working environment is also important.
          ( Suasana ruang kerja yang bersih dan sehat adalah sangat penting.)

Food and drinks are discouraged in the working areas.  All work surfaces, Pantry, Interview Room, Training Room and Public Area should be kept clean and tidy at all times.
Jangan menyimpan makanan ditempat kerja. Kebersihan, kerapian  tempat kerja harus dijaga setiap saat.
Filing cabinets and drawers should be kept neatly.

It is imperative that we maintain the highest standards of personal grooming to reflect a smart appearance.

At all times we should ensure that our clothes are properly pressed, shoes polished and our hair properly groomed.  Fingernails should be properly manicured appropriately for men and ladies.  Shoes should be worn at all times when in the office and when outside the office.
Pakaian seragan harus selalu bersih dan tersetrika dengan baik/ licin. Sepatu / sandal selalu disemir,
For men; shirt-sleeve and trousers are a must.  No flip-flop or sneakers.  No round cowered T-shirts.  No earrings.  Neat appearance.  Clean shaven.

For women; skirts-blouse or dress is a must during weekday.  Closed shoes are a must.  No heavy make-up or jewelry.

Fresh breath and body scent are part of grooming.

Refer to Uniform Specifications.

Male :

Hair                 - Trimmed
                        - Clean
                        - Neat/Combed
                        - Short ( Not below shirt collar )
                        - Fringe not below eye brow
                        - Sideburns in line with ear loop

Face               - Clean
                        - Smile

Mouth             - Fresh breath

Moustache    - Well shaven

Teeth              - Clean/no food particles sticking to teeth
                        - No visible missing tooth

Spectacle      - Clear lenses

Nose               - Clean
                        - No hair sticking out

Ear                  - No earring

Neck               - Necktie straighten
                        - Clean
                        - Color coordinated
                        - Well pressed
                        - Length touch buckle

Finger-nails  - Short ( nail at tip of fingers )
                        - Clean

Socks             - Clean
                        - Not torn

Shoe              - Not torn
                        - Clean
                        - Polish
                        - No metal stud underneath

Female :

Hair                 - Trimmed
                        - Clean
                        - Neat/Combed
                        - Long hair tied back
                        - Fringe not below eye brow
                       
Face               - Clean
                        - Soft make-up
                        - Smile

Mouth             - Fresh breath

Teeth              - Clean/no food particles sticking to teeth
                        - No visible missing tooth

Spectacle      - Clear lenses

Nose               - Clean
                        - No hair sticking out

Earring           - Small
                        - Simple
                        - Conservative

Finger-nails  - Short ( 1/4" from tip of fingers )
                        - light color nail polish
                        - No chipped nails/nail polish

                       
Shoe              - Not torn
                        - Clean
                        - Polish
                        - No metal stud underneath

Jewelery        - No exessive jewellery

Clothings       - Clean
                        - Well pressed
                        - All buttons on
                        - Not torn
                        - No stains

Name Tag      - Clean
                        - Polish


Manners        - Polite
                        - Cheerful
                        - No Shouting
                        - No foul language

Body smell    - fresh

It is the responsibility of each individual in the department to ensure that their look and presentation are of the highest standards.  All employees should follow The BVP look guidelines when reporting to work.

Male

Ø              Should report to work wearing the correct uniform or smart attire

Ø              Should have hair properly trimmed and combed.  No long
sideburns or  hair styles

Ø              Should not have beards or moustache for guest contact staff

Ø              Should be well-shaven at all times

Ø              Should wear name tags at all times while on duty in the hotel

Ø              Should wear clothings that are clean and well pressed, with
buttons securely fastened

Ø  .           Should have clean and bright teeth

Ø  .           Should have fresh breath

Ø  .           Should have nose hair properly trimmed

Ø  .           Should not have ear rings

Ø  .           Should not have long nails, must be clean & trimmed

Ø  .           Should not have hand bracelet or visible necklace.  Rings
should be confined to one.

Ø  .           Should wear shoes that are clean and well polished at all times

Ø  .           Should wear socks that are clean, and with the appropriate color

Ø  .           Should have clean face and hands

Ø  .           Should wear spectacles with clear lenses unless under doctor's
prescription

Ø  .           Should maintain an upright, straight poise

Female

Ø  Should report to work wearing the correct uniform

Ø  Should not have hair below the shoulder.  Longer hair must be tied.  No wet look or dye hair colour

Ø  Should use only light visible make-up only

Ø  Should wear name tags at all times while on duty in the hotel

Ø  Should wear clothings that are clean and well pressed, with buttons secure lyfastened

Ø  Should have clean and bright teeth

Ø  Should have fresh breath

Ø  Should have nose hair properly trimmed

Ø  Should not have exessively long earrings with fancy shapes or colours

Ø  Should have reasonable length nail, painted with light nail polish.  Nails to be kept clean at all times

Ø  Should not wear exessive jewelry.  For uniformed staff, only one hand bracelet is allowed, necklace should be concealed

Ø  Should wear shoes that are clean and well polished at all times

Ø  Should wear skincoloured panty hose.  For non-uniformed staff, panty hose should not be patterned

Ø  Should have clean face and hands

Ø  Should wear spectacles with clear lenses unless under doctor's prescription

Ø  Should maintain an upright, straight poise



Personal Hygine and Grooming Rating: 4.5 Diposkan Oleh: Anonymous

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