Ilmu Perhotelan

Blog ini Membahas tentang pendidikan perhotelan dari semua departemen hotel

A Brief History of Coffee (Sejarah Singkat Kopi)

A Brief History of Coffee - Coffee was first discovered in Africa in the region that is now Ethiopia. From there ii travelled to Yemen and ...
A Brief History of Coffee (Sejarah Singkat Kopi) Rating: 4.5 Diposkan Oleh: widia muliadi

Job Description And Responsibilities Bakery or Galley

Is strongly involved in the daily bakery production. Assists the 1st Baker and the CBKR in all preparation. Responsive to all assigned dutie...
Job Description And Responsibilities Bakery or Galley Rating: 4.5 Diposkan Oleh: widia muliadi

Job Description Chef de Cuisine

POSITION SUMMARY The Chef de Cuisine is responsible for assigned Alternative Dining Restaurants. He/she assists the Executive Chef in mana...
Job Description Chef de Cuisine Rating: 4.5 Diposkan Oleh: widia muliadi

Pengertian Dan Jenis - Jenis Teh

TEA Tea terbuat dari daun, buah, bunga batang yang sudah dikeringkan, tanaman tea pertama kali masuk ke Indonesia pada tahun 1686 oleh dokt...
Pengertian Dan Jenis - Jenis Teh Rating: 4.5 Diposkan Oleh: widia muliadi

TELEPHONE COURTESY

                                                                      ·          GENERAL PROCEDURE STEPS 1.     Pick up the telep...
TELEPHONE COURTESY Rating: 4.5 Diposkan Oleh: widia muliadi

Cleanliness and Sanitation of the Dining Room

Cleanliness and Sanitation of the Dining Room Policy:  The cleanliness and sanitation of the residents’ dining room is to be maintained. Pr...
Cleanliness and Sanitation of the Dining Room Rating: 4.5 Diposkan Oleh: widia muliadi

Taking a Reservation And Booking

Guests have a positive first impression of the outlet when making a reservation. POLICY When a reservation is requested in an Accor Rest...
Taking a Reservation And Booking Rating: 4.5 Diposkan Oleh: widia muliadi

Anticipating Guests Needs

POLICY Exceed service expectations by identifying guests’ needs before they need to ask. All Food & Beverage employees must be knowledg...
Anticipating Guests Needs Rating: 4.5 Diposkan Oleh: widia muliadi

Banquet Event Order

POLICY Banquet Event Orders (BEO) are as detailed as possible and written in a logical, standardised sequence and are distributed to the O...
Banquet Event Order Rating: 4.5 Diposkan Oleh: widia muliadi

Tugas Dan Tanggung Jawab Seorang Concierge Atau Bellboy

Bertanggung jawab untuk carrying luggage, menerangkan fasilitas yang tersedia di kamar kepada tamu, memanggil (paging) tamu dan melaksanaka...
Tugas Dan Tanggung Jawab Seorang Concierge Atau Bellboy Rating: 4.5 Diposkan Oleh: widia muliadi